Effective Date: August 16, 2025

The OffheMan Privacy Policy explains how Nurovec India Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit OffheMan.In or use our products and services. We value your privacy and are committed to maintaining transparency, security, and compliance with applicable laws.

1. Introduction

Welcome to OffheMan.In. Nurovec India Private Limited operates the OffheMan website and related services. By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy. We are committed to protecting customer information and ensuring responsible data management across all business activities.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, postal address, identification documents, and other KYC details.
  • Business Information: Business name, GST number, PAN, TAN, incorporation certificates, and related documentation.
  • Payment Information: UPI details and payment transaction data processed securely through trusted third-party payment gateways.
  • Website Usage Data: IP address, browser type, operating system, device information, referral sources, and time spent on website pages.
  • Optional Information: Reviews, feedback, preferences, survey responses, and any additional information voluntarily provided by users.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill product orders.
  • To communicate order updates and provide customer support.
  • To improve website functionality, services, and user experience.
  • To personalize content and recommendations.
  • To send promotional messages where consent has been provided.
  • To comply with legal, tax, and regulatory requirements.
  • To provide virtual office and mail handling services.
  • To support business registration activities, including PAN, GST, and MSME assistance.
  • To issue invoices, agreements, and related documentation.
  • To notify customers about important service updates and announcements.

4. Data Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share data with:

  • Delivery and Logistics Partners for order fulfillment and document delivery.
  • Payment Processors to complete secure financial transactions.
  • Service Providers that support analytics, hosting, email communication, or customer support functions.
  • Regulatory Authorities when legally required.
  • Law Enforcement Agencies to protect our rights, customers, and business interests.
  • Trusted Vendors operating under strict confidentiality obligations.

5. Data Retention

We retain personal and business information only for as long as necessary to provide our services, maintain records, fulfill contractual obligations, and comply with applicable legal, taxation, and regulatory requirements. Once data is no longer required, appropriate measures are taken to securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections to inaccurate data.
  • Withdraw consent for marketing communications.
  • Request deletion of your account where legally permitted.
  • Receive information regarding how your data is being processed.

Requests may be submitted through support@offheman.in, and we will respond within a reasonable timeframe in accordance with applicable laws.

7. Cookies

We use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and personalize content. Users may manage cookie settings through their browser preferences; however, disabling cookies may affect certain website features and functionality.

8. Security

We implement industry-standard security practices, including secure servers, encryption technologies, access controls, and monitoring procedures to protect customer information. Although we strive to maintain robust safeguards, no online platform can guarantee absolute security, and users acknowledge this inherent risk when transmitting information electronically.

9. Third-Party Links

Our website may contain links to third-party websites and services. We do not control or assume responsibility for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party platforms they visit.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any revisions will be published on this page together with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Children’s Privacy

Our services are intended for individuals who are at least 18 years old or otherwise capable of entering legally binding agreements. We do not knowingly collect personal information from children. If we discover that information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove it promptly.

12. International Data Transfers

Your information may be processed or stored using systems and service providers operating in different jurisdictions. Whenever such transfers occur, we ensure appropriate safeguards are implemented to maintain privacy, confidentiality, and compliance with applicable regulations.

13. Marketing Communications

With your consent, OffheMan may send newsletters, promotional campaigns, product updates, and service announcements. You may unsubscribe from marketing communications at any time by using the unsubscribe option within emails or by contacting our support team. Essential communications relating to orders, invoices, legal notices, or account activities will continue to be provided when necessary.

14. Data Accuracy and User Responsibilities

Users are responsible for ensuring that all information submitted to OffheMan remains accurate, complete, and current. Inaccurate or outdated information may affect our ability to process orders, provide support, or deliver business services effectively. We encourage customers to notify us promptly whenever personal or business details change.

15. Our Commitment to Privacy

At OffheMan, customer trust is central to everything we do. We continuously review and improve our internal processes, security measures, and privacy practices to maintain high standards of data protection. Whether customers purchase ergonomic office chairs, executive furniture, storage systems, or utilize virtual office solutions, we remain committed to safeguarding personal information with professionalism and transparency.

We encourage all users to review the OffheMan Privacy Policy periodically to remain informed about how information is collected, used, and protected. Continued use of our services indicates acceptance of any future updates made to this policy.

16. Contact Us

For privacy-related concerns, please contact us at privacy@offheman.in.

For general support, write to support@offheman.in or call +91-92174 60742.

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If you need assistance regarding orders, deliveries, or account-related matters, please contact us through our Contact Us page. Customers may also review our Terms and Conditions to understand the rules governing the use of our products and services.

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